Why Negative Capability is the Backbone of Achievement, Part 1
Word Count: 1,342Estimated Read Time: 5 ½ Min. In his blog, Morgan Housel — a partner at the venture capital firm, The Collaborative Fund, and author of “The Psychology of Money” and “Same as Ever: A...
View ArticleWhy Negative Capability is the Backbone of Achievement, Part 2
Word Count: 1,311Estimated Read Time: 5 ½ Min. People like cast-iron certainty and steadfastness. We expect decisive action by our leaders in government, work, medical care and place of worship. But...
View ArticleAvoiding the Most Common Marketing Delusions, Part 1
Word Count: 1,395Estimated Read Time: 5 ½ Min. In the competitive world of business, marketing plays a crucial role in driving brand awareness, generating leads, and ultimately, achieving success....
View ArticleAvoiding the Most Common Marketing Delusions, Part 2
Word Count: 1,526Estimated Read Time: 6 Min. In the competitive landscape of business, marketing holds the key to success and survival. However, amidst the dizzying array of strategies and tactics,...
View ArticleAvoiding the Most Common Marketing Delusions, Part 3
Word Count: 1,634Estimated Read Time: 6 ½ Min. For the last two weeks, we’ve been strolling through a land more bizarre and nonsensical than Alice traveling through Wonderland. It is the land of...
View ArticleFrom Ideas to Impact: Boosting Your Execution in 2024
Word Count: 1,313Estimated Read Time: 5 ½ Min. It’s January and the pressure to make and keep resolutions is strong. People resolve to tackle big dreams and even bigger ideas. But success is...
View ArticleA Big Hairy Audacious Goal and the Bannister Effect
Word Count: 1,659Estimated Read Time: 6 ½ Min. It’s the start of 2024. You made a list of resolutions. You wrote out personal, professional and/or business goals. You sketched out a plan of action....
View ArticleWhite Glove Customer Service is the Great Equalizer, Part 1
Word Count: 1,448Estimated Read Time: 6 Min. Millennials and Zellennials are all in search of the next billion-dollar idea. Entrepreneurs want to build the next ‘better mousetrap.’ With the rise of...
View ArticleWhite Glove Customer Service is the Great Equalizer, Part 2
Word Count: 1,433Estimated Read Time: 6 Min. Delivering the Velvet Touch In the age of convenience, instant gratification, apps and online shopping carts, standing out from the crowd takes more than...
View ArticleWhite Glove Customer Service is the Great Equalizer, Part 3
Word Count: 1,532Estimated Read Time: 6 Min. White Glove Service vs Consumer Advocacy Groups and Complaint Forums There is a general trend of declining customer service satisfaction in the US. White...
View ArticlePerspective-Taking: How to Change the Ordinary into Extraordinary to...
Word Count: 1,589Estimated Read Time: 6 Min. Business is not always exciting. Between peak moments – landing a big client, forging an important partnership, expanding into a new market or launching a...
View ArticlePerspective-Taking and Mentalizing: How to Change the Ordinary into...
Word Count: 1,257Estimated Read Time: 5 Min. How we look at and think about things matters a lot. Our thoughts make a HUGE difference in our attitude, energy, creativity and enthusiasm. And, in...
View ArticleHow Seeing Leads to Success, Part 1
Word Count: 1,598Estimated Read Time: 6 Min. Unveiling the Power of Genchi Genbutsu and Gemba Walks There is an old saying that “seeing is believing.” But for Japanese business leaders, seeing is not...
View ArticleHow Seeing Leads to Success, Part 2
Word Count: 1,577Estimated Read Time: 6 Min. The Universal Applicability of Genchi Genbutsu and Gemba Walks In September 1956, US President Dwight D. Eisenhower delivered a speech at Bradley...
View ArticleHow Seeing Leads to Success, Part 3
Word Count: 1,425Estimated Read Time: 6 Min. Applying Genchi Genbutsu to Even Complex Industries For the last two weeks, we’ve been looking at Genchi Genbutsu, one of the building blocks of continuous...
View ArticleTo Really Succeed, Find and Stay in Your Lane
Word Count: 1,536Estimated Read Time: 6 Min. In business, some argue that diversification is the solution to competition. Do a little of everything and the company will always be busy and safe from...
View ArticleThe First Salesperson, Part 1
Word Count: 1,422Estimated Read Time: 6 Min. How Brand Names Shape Perception and Drive Sales A brand name is not just a silent salesperson, it’s the first salesperson. Before an ad, website,...
View ArticleThe First Salesperson, Part 2
Word Count: 1,442Estimated Read Time: 6 Min. The Evolving Name Game – When (and When Not) to Change Your Brand Identity A brand name is a cornerstone of a company’s identity. It’s part and parcel of...
View ArticleThe First Salesperson, Part 3
Word Count: 1,350Estimated Read Time: 5 ½ Min. The Power of a Well-Chosen Name In today’s crowded marketplace, where countless products vie for attention, a brand name is more than just an identifier...
View ArticleThe Unstoppable Trio: How Determination, Perseverance and Self-Confidence...
Word Count: 1,498Estimated Read Time: 6 Min. Determination There are few people who have achieved as much success in the sport of auto racing as racecar driver Mario Andretti. A member of the...
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